Types of Additional Charges (Accessorial Fees)

Below you’ll find a list of additional charge types that may result in a dispute, and instructions on how to avoid these charges.

 

Inside Pickup/Delivery

Inside Service refers to any time the driver must maneuver the freight across a threshold via pallet jack, as opposed to simply dropping the freight at the rear of the truck.

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Weight/Dimensions

Carriers often verify the information on your BOL by weighing, measuring, or re-classing a shipment after it’s picked up.

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Notification

Notification calls prior to pickup or delivery are often considered an additional service, and carriers will charge extra for them.

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Liftgate

A liftgate fee is charged when a carrier is required to use mechanical loading or unloading devices, including hydraulic or electric lifting or lowering devices.

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Residential or Limited Access Location

A limited access or a residential fee for your pickup/delivery location, is due to the additional services needed to complete your shipment.

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Low Rates and a Seamless Experience on LTL and Partial Shipments